Ordering Information

PRODUCT CATALOGUE

Danno Enterprises' Product Catalogue is available exclusively
on our website. A printed catalogue is no longer available.

The electronic format features a user-friendly interactive index and assures that you always have immediate access to the most current product and pricing information.

To go to the Product Catalogue Index now:
CLICK HERE

To access the Product Catalogue while browsing our site, use the Navigation Bars found at the top of each of the main page

GIFT CERTIFICATES

Sorry, we are not issueing new gift certificates purchases at this time.

How To Redeem Gift Certificates

To redeem a Gift Certificate in person,
bring it to the Danno Enterprises booth at any car show
that we will be attending (see the Show Calendar for dates and locations).

You can also redeem your Certificate by mail.
Fill out an Order Form in the same way as you would
for any other purchase, choosing Gift Certificate for the Payment Type.
You must enclose the original Gift Certificate with your order.
If redeemed by mail, shipping and handling charges will be applicable
(see Shipping section below), and Florida residents must pay sales tax.

Gift Certificates must be redeemed within six months of issue date.
Gift Certificates cannot be redeemed for cash.

ON-LINE ORDERING

On-line ordering through our Secure Server Link (SSL)
with payment via your credit card
is now available!

To order by Fax, Mail or Telephone or to pay by check
or money order, please go to the next section.

Secure Online Ordering

Ordering online is easy and can be used by
any customer paying via credit card. PayPal customers should read the section below for PayPal information.
If you wish to pay by check or money order,
go to the next section for complete details.

To order online, simply browse the Product Catalogue
and when you find the product(s) you want to purchase,
just click the "Buy It" button
at the end of the product listing line.

This will take you to our "Shopping Cart" page, where you will
see the information about the product you have clicked on.
If you've made an error, or later change your mind,
delete the product by changing the quantity to "0".

To "Continue Shopping" or "Go To Payments",
use the navigation buttons at the bottom of the page. If you experience problems with the "Continue Shopping" button, use your "Back" button on your taskbar.
Use the "Recalculate" button when you delete an item
or change the quantity to see the revised total.

If you continue shopping, you can review the contents of
your Shopping Cart or Checkout at any time,
using the navigation buttons found at the bottom
of each of the Product Tables.

Once you have finished shopping,
click the "Go to Payments" button on the Shopping Cart page
to finish checking out.
PayPal customers will be prompted & directed to the PayPal site to complete their order. Please see the Shipping section below for additional PayPal information.

Upon receipt of your order,
Danno Enterprises will send you an automated email confirmation.

You can use the links below to return to
Danno Enterprises homepage or go to the Product Catalogue Index.

Adult signature may be required by delivery driver for orders in excess of $200.00 or orders where name, address or phone number cannot be validated.

Home | Product Catalogue Index

FAX, MAIL AND TELEPHONE
ORDERS

Using your printer, make a copy of the Order Form

1) Fill in the Order Form using black ink only,
hand printing the information legibly and then fax or mail.

or

2) Print a draft copy of the Order Form on your printer and
use it to make notes while browsing the Product Catalogue.

The information can then be typed onto
the Order Form
using your browser, printed on your printer
and then mailed or faxed
(the form is located on our Secure Server Link (SSL)
so your privacy is completely protected).

Print a copy of the Order Form and fill it out
prior to placing a telephone order, to make sure that you have
all the required information in front of you.

FAX
Payment via credit card only (Visa, MasterCard).

Complete Order Form as above and fax.

24 Hour Order Fax: (321) 452-8102

MAIL
Payment via personal check, cashier's check, money order
or credit card (Visa or MasterCard).

Complete Order Form as above,
enclose payment, and mail.

DANNO ENTERPRISES
P.O. Box 10142
Port St. John, FL
32927 USA

TELEPHONE
Payment via credit card only (Visa or MasterCard).

If you prefer to speak to a Danno Enterprises representative,
please call during business hours
to receive additional information or to place an order.
When ordering by phone, please have all order information
prepared before placing your call.

Order Toll-Free in The US: 1- (888) 452-8101

Information & Technical Service: 1- (321) 452-8101

Business Hours:
Monday-FridayUntil 5PM Eastern Time (US)

EMAIL

Please use email only when you have a question
or to request additional information.
To place an order,
use one of the methods listed above.

Email: info@dannoenterprises.hypermart.net

PAYMENT OPTIONS

PERSONAL OR COMPANY CHECKS

Until a satisfactory payment history has been established,
orders paid by personal or company check are held
until the funds clear our bank (7-14 days). Checks must include pre-printed name, address, city/state and check number. We reserve the right to contact your financial institution to verify sufficient funds.
Please make sure all payments are in U.S. dollars.

CASHIER'S CHECKS OR MONEY ORDERS

Orders paid by cashier's (certified) checks or money orders
will be processed without delay since payment is guaranteed.
Please make sure all payments are in U.S. dollars.

CREDIT CARDS

Danno Enterprises accepts Visa and MasterCard.
Orders will be processed after credit information is verified.
Please make sure all payments are in U.S. dollars.

In most cases your credit card will be charged the same day
that we receive the order and will be shipped within two business days.
If any items are placed on back order, we will notify you, and
your card will not be charged until the order is actually filled.

PAYPAL PAYMENTS for U.S. CUSTOMERS

U.S. customers wishing to pay by PayPal will fill out the OnLine order form as usual, ticking the "PayPal Payment" option when prompted. It is highly advised that if your product is marked "Subject To Availability" or products requiring special shipping or oversize charges that you email first for instructions.

Please review the Shipping section below for Alaska, Hawaii, Puerto Rico & International orders.

PAYPAL for INTERNATIONAL CUSTOMERS

International PayPal customers cannot order directly online.

Customers outside of the lower 48 US states wishing to pay with PayPal must follow this ordering procedure:
* Email us with the part numbers & quantity you are interested in ordering. Please include the year, make and model of your vehicle.
* We will calculate a total including shipping & insurance and generate a PayPal invoice.
* PayPal will forward this invoice to you at the email address you have provided.
* You will have 48 hours to respond to the PayPal request for payment after which your order will automatically be cancelled.

All PayPal transactions are subject to approval by PayPal and must be paid in U.S. dollars (USD).

COD ORDERS

Danno Enterprises does not accept COD orders.

SHIPPING

SHIPPING WITHIN THE CONTINENTAL U.S.

Orders within the continental United States are shipped by
United Parcel Service (UPS) standard ground delivery or US Postal Service (USPS) Priority Mail. We reserve the right to choose the most cost effective and time effective method.
Delivery time is based on the geographical distance from the shipper. If delivery time is an issue, please e-mail for an estimated delivery date.
Approximate Shipping Time via UPS Ground Service:
Florida (except Lower Keys & Western Panhandle): Next Business Day
Southeast US: 1-2 Business days
Northeast US: 3-5 Business days
Central US: 3-5 Business Days
AZ, NV & CA: 5 Business Days
Pacific Northwest: 5-6 Business Days

We will add $9.00 to your order for standard shipping and handling.

Adult signature may be required by delivery driver for orders in excess of $200.00 or orders where name, address or phone number cannot be validated.

Certain oversize items may incur additional shipping charges
due to size or weight. We will advise you of these additional charges prior to shipping.

If you require express delivery, please contact Danno Enterprises via telephone or email to discuss options and costs.

SHIPPING TO ALASKA, HAWAII & PUERTO RICO

Orders to the above areas are shipped via U.S. Postal Service Priority Mail or UPS Air only (by request only). We will ship at the most cost effective method.
If you have a preference, please email or telephone Danno Enterprises to discuss costs. International PayPal customers must email for shipping charges before ordering. See 'PayPal for International Customers' above.

As noted above, certain oversize/overweight items may incur additional charges
over and above the base shipping and handling costs.

Adult signature may be required by delivery service for orders in excess of $200.00 or orders where name, address or phone number cannot be validated.

CANADA and other INTERNATIONAL ORDERS

Effective March 1, 2003 ALL orders to Canada and International destinations must be a minimum of $50.00 USD before shipping charges. We must initiate this policy due the amount of time and paperwork required to process these orders. Most international orders will ship within 2-3 business days of receipt.

U.S. Postal Service and UPS Standard Ground (to Canada) are available. We will ship at the most cost effective method. International customers will be advised of estimated shipping costs by e-mail for their approval. Please contact Danno Enterprises to discuss shipping costs and options. PayPal customers must call or email for shipping charges. If delivery time is an issue, please e-mail for an estimated delivery date.
Please remember that all payments must be in U.S. dollars.

DUTIES, TAXES, CUSTOMS FEE'S & CUSTOMS DECLARATIONS

International customers should be reminded that they are responsible for payment of all duties, taxes and/or customs fee's imposed by their country or province.
Danno Enterprises will not knowingly provide fraudulent shipping information to the US government including the US Postal Service. Orders will be shipped as 'merchandise' at the current purchase price.
Please be advised that we will no longer be able to track your package once it enters into the delivery service of the destination country . Packages deemed to be late or delayed must be tracked through the Customs office of the destination country. A minimum of 30 days must pass before a customs search will be initiated.

ORDER PROBLEMS

Please contact Danno Enterprises as soon as possible
by phone, fax, or email for any of the following problems:

1) If you do not receive your order within a reasonable time

2) If your order is damaged

3) If your order is missing items which are not noted as backordered

4) If you receive incorrect items

Danno Enterprises reserves the right to substitute parts of equal or greater value if an advertised part number is unavailable or out of stock.
Click here for Warranty Information

RETURNS

Check your order as soon as you receive it.
To return an item or report any problems,
please call or email Danno Enterprises as soon as possible.

Please provide us with full details of why you are returning the item,
or any problems that you encountered with the order.

* Claims for refunds, exchange or credit must be made within 30 days of the date of your original invoice. Exchange or credit only after 30 days.

* Returned orders must be shipped unopened complete with all original packaging, postpaid & insured. Restocking/repackaging fee's may apply to opened units. No COD orders will be accepted. Return Authorization is required. Call or e-mail for return authorization.

* Shipping charges are not refundable.

TECHNICAL SUPPORT

If you have technical support questions
or need help with product installation,
please call or email Danno Enterprises.