International Ordering Information

On-Line Ordering

On-line ordering through our Secure Server Link (SSL)
with payment via your credit card
is available. International PayPal customers cannot order directly on-line. See the PayPal section below for more information. Remember: International orders must be a minimum of $50.00 USD before shipping.

International customers may order by telephone during regular business hours at: 1-321-452-8101.

Ordering online is easy and can be used by
any customer paying via credit card. PayPal customers must read the section below for PayPal information.

Our On-Line ordering system is not designed to calculate international shipping charges. When an order is placed, we will calculate shipping & insurance and email you a quote. You will be required to approve shipping charges by email. If no response is received within 48 hours your order will be canceled. PayPal customers must read the section below for PayPal information.

PLEASE NOTE: ** Customers using anonymous email carriers such as hotmail, yahoo or gmail addresses should make sure your email filters will allow our emails to be received.
Canadian customers using sympatico.com or shaw.com addresses should also watch for misdirected emails by your carrier. **

TELEPHONE
Payment via credit card only (Visa or MasterCard).

If you prefer to speak to a Danno Enterprises representative,
please call during business hours
to receive additional information or to place an order.
When ordering by phone, please have all order information
prepared before placing your call.

Order, Information or Technical Service for International customers:
1- (321) 452-8101

Business Hours:
Monday-FridayUntil 5PM Eastern Time (US)

EMAIL

Please use email when you have a question
or to request additional information.
To place an order,
use one of the methods listed above.

Email: info@dannoenterprises.hypermart.net

CREDIT CARDS

Danno Enterprises accepts Visa and MasterCard.
Orders will be processed after credit information is verified.
Please make sure all payments are in U.S. dollars.

In most cases your credit card will be charged the same day
that we receive the order and will be shipped within two business days.
If any items are placed on back order, we will notify you, and
your card will not be charged until the order is actually filled.

PAYPAL for INTERNATIONAL CUSTOMERS

International PayPal customers cannot order directly online.

Customers outside of the lower 48 US states wishing to pay with PayPal must follow this ordering procedure:

* Email us with the part numbers & quantity you are interested in ordering. Please include the year, make and model of your vehicle.
* We will calculate a total including shipping & insurance and generate a PayPal invoice.
* PayPal will forward this invoice to you at the email address you have provided.
*If no payment is received within 48 hours your order will be canceled.

All PayPal transactions are subject to approval by PayPal and must be paid in U.S. dollars (USD).

Minimum Order

All orders to International destinations must be a minimum of $50.00 USD before shipping charges. We must initiate this policy due the amount of time and paperwork required to process these orders. Most international orders will ship within 2-3 business days of receipt.

U.S. Postal Service and UPS Standard Ground (to Canada) are available. We will ship at the most cost effective method. International customers will be advised of estimated shipping costs by e-mail for their approval. If delivery time is an issue, please e-mail for an estimated delivery date.
Please remember that all payments must be in U.S. dollars.

DUTIES, TAXES, CUSTOMS FEE'S & CUSTOMS DECLARATIONS

International customers should be reminded that they are responsible for payment of all duties, taxes and/or customs fee's imposed by their country or province.
Danno Enterprises will not knowingly provide fraudulent shipping information to the government including the US Postal Service. Orders will be shipped as 'merchandise' at the current purchase price.
Please be advised that we will no longer be able to track your package once it enters into the delivery service of the destination country . Packages deemed to be late or delayed must be tracked through the Customs office of the destination country. A minimum of 30 days must pass before a customs search will be initiated.

SIZE LIMITS & OVERSIZED ITEMS

All orders are subject to size & weight limitations as determined by each country and/or specific carrier.
Auto & truck carpet will only be shipped to the lower 48 U.S. states. For carpet sales outside of the continental U.S. you must enlist the services of an export company. All charges associated with the export company will be at the customers expense.

ORDER PROBLEMS

Please contact Danno Enterprises as soon as possible
by phone, fax, or email for any of the following problems:

1) If you do not receive your order within a reasonable time

2) If your order is damaged

3) If your order is missing items which are not noted as backordered

4) If you receive incorrect items

Danno Enterprises reserves the right to substitute parts of equal or greater value if an advertised part number is unavailable or out of stock.
Click here for Warranty Information

RETURNS

Check your order as soon as you receive it.
To return an item or report any problems,
please call or email Danno Enterprises as soon as possible.

Please provide us with full details of why you are returning the item,
or any problems that you encountered with the order.

* Claims for refunds, exchange or credit must be made within 30 days of the date of your original invoice. Exchange or credit only after 30 days.

* Returned orders must be shipped unopened complete with all original packaging, postpaid & insured. Restocking/repackaging fee's may apply to opened units. No COD returns will be accepted. Return Authorization is required. Call or e-mail for return authorization.

* Return shipping charges are the responsibility of the purchaser & are not refundable.

TECHNICAL SUPPORT

If you have technical support questions
or need help with product installation,
please call or email Danno Enterprises.

Banned Countries

Listed below are countries that we will not ship to due to excessive loss and/or damage:

Nigeria

Mexico

Chile

Argentina

Singapore

Belgium